Apple Officially Responds to iPhone 5 Purple Haze Complaints

Shortly after the iPhone 5 was released, some users began to complain that a purple flare appeared on pictures taken with the camera whenever it was pointed toward a bright light. Now, Apple is publicly acknowledging the problem with a response posted to its support page online:

Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.

Apple suggests in the response that flares can pop up on the edge of pictures taken with any iPhone — not just the iPhone 5 — though as you can see in the pictures Mashable took above, it appears that only the iPhone 5 has a purple flare. In any case, the solution Apple offers for any iPhone is simply to minimize the camera’s exposure to the bright light causing the flare.

This is the third big complaint Apple has been forced to address publicly about the iPhone in the past two weeks. First, users complained about the quality of Apple’s maps application for iOS 6, which eventually prompted the company’s CEO Tim Cook to issue an apology. Then, users complained that the new iPhone scuffs easily, which prompted the company’s SVP of marketing Phil Schiller to respond, noting that it’s “normal.”

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About Nlyten

I have always been a tech enthusiast, to the point where i have become an addict. Tech to me is crack; Always trying to get my fix every chance i get ! I have always loved sharing anything that fascinates me which again 90% of the time is about tech related content. I used to share content on Google Reader Shared pages (http://www.google.com/reader/shared/surdie) but after their not so brilliant idea to shut it down i felt i needed a new platform where i could share and distribute content and thats how Nlyten.com came about. So keep reading and get Nlyten ed !

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